Help centre
Quick answers for the most common questions.
Getting started
Sign up, confirm your email, then follow the setup steps: business details, address, GST registration and invoice preferences. You can change everything later in Settings.
Intra-state or inter-state?
PaarDarshi suggests the supply type by comparing your state with the place of supply (normally the customer's state). Same state: CGST + SGST (or UTGST). Different state: IGST. You can override it, e.g. for SEZ supplies.
Invoice numbers
Numbers are assigned when you issue an invoice, never for drafts, so a failed issue never skips a number. The default format is INV/26-27/0001 and resets each financial year.
Changing an issued invoice
Issued invoices can't be edited. If something is wrong, cancel the invoice with a reason (after reversing any payments) and issue a new one. Duplicate makes this quick.
Recording payments
Open the invoice and choose Record payment. Partial payments are fine. A payment recorded by mistake can be reversed with a reason; it stays in the history.
Team roles
Owner: everything. Admin: day-to-day records, team and settings, billing only if the owner allows. Staff: customers, items, invoices and payments. Accountant: read-only plus exports.
Exports
Reports > Export gives CSV files for invoices, payments, customers and items. Large exports are prepared in the background and downloaded when ready.
Still stuck, or have feedback?
Email support@paardarshi.com. We reply within one working day.
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